Politique de remboursement
30-Day Money-Back Guarantee
We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a full refund within 30 days of purchase.
How to Return Items
To initiate a return, please contact us at support@algorix.com with your order number and reason for return. We will provide you with return shipping instructions. Items must be returned in their original condition with all packaging and documentation.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately at support@algorix.com with photos as evidence. We will arrange a replacement or full refund at no cost to you.
Non-Returnable Items
The following items cannot be returned:
- Clearance or final sale items
- Customized or personalized products
- Items showing signs of use or damage beyond normal handling
- Items purchased more than 30 days ago
Exchanges
If you wish to exchange an item for a different size or color, please contact support@algorix.com. Exchange items will be processed within 5–7 business days of receipt.
Refunds
Once we receive and inspect your return, we will process your refund within 7–10 business days. Refunds are issued to your original payment method. If you do not receive your refund within 15 business days, please contact us.
Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product. We recommend using trackable shipping.
Order Cancellation
Orders may be cancelled within 24 hours of placement. After this time, the order will be processed for shipment and cannot be cancelled.
Contact Us
Algorix — operated by Algorix LLC
22 Derry Rd, Hudson, NH 03051, United States
EIN: 69-6832828
Email: support@algorix.com